Fundraising FAQs


1. Can I fundraise online?

Yes, TREE AID is registered with a website called JustGiving. Through JustGiving, you can set up a page for any events or fundraising you are running. It is easy to use, safe and convenient; your sponsors simply make donations online, and the money and Gift Aid will come directly to TREE AID.

To set up a JustGiving page, please visit If you would like any help, contact our Supporters Team on 0117 909 6363 or

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2. How do I send in money I have raised?

You can pay it in online, by post or over the phone.

To pay it in online, visit our website at Here, you can make a donation using your credit or debit card. Please remember to make a note of how you raised it in the comments box!

To pay it in by post, send a cheque made payable to TREE AID with a quick covering note to: Freepost TREE AID.

To pay it in over the phone, give our Supporters Team a call on 0117 909 6363. You can pay it using your credit or debit card.

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3. Can Gift Aid be claimed on money I have raised?

Yes. If you are fundraising through JustGiving, your friends and family will have the chance to tick the Gift Aid box when they are making their donation.

If you fundraising offline, you will need to ask each individual sponsor to complete a Gift Aid declaration and record how much they are donating. The easiest way to do this is to use TREE AID’s sponsorship forms, which you can download here.

You are still able to send in one cheque that covers multiple donations as long as you include a copy of the sponsorship forms you have completed.

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4. Can I fundraise for a specific TREE AID project?

Where possible, all donations go into our unrestricted funds pot. This means we can use the money wherever the need is greatest throughout our organisation.

This keeps administration costs down and ensures that money is directed to the areas it will make the biggest impact in.

If you raise over £1,000 and would like to discuss allocating this to a specific project, please call our Supporters Team to discuss this further. You can reach them on 0117 909 6363.

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5. How can I cover the costs of my event?

TREE AID is not able to provide money to cover the costs of your event. We recommend speaking to local businesses to see if they’d make donations to cover your efforts.

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6. Can I use TREE AID’s logo to advertise my fundraising?

Yes but you must not alter the logo or misrepresent TREE AID’s work in any way. If you would like a copy of the logo or any advice, please contact our Supporters Team on

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7. Can I promote my event on TREE AID’s website/social media?

We have limited space on our website so will not be able to advertise your event there. However we’d be more than happy to promote your fundraising on our Facebook and Twitter pages. Please let us know if you would like us to share your posts by emailing us at or tagging us on social media.

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8. How do my donations make a difference?

However much you raise, your donations will make the world of difference across Africa’s drylands. Here are some examples of what you could achieve:

· £30 could provide a farmer with three fruit trees and the knowledge to look after them

· £50 could provide a family with the tools they need to harvest their trees and cook nutritious meals

· £100 could provide a community with everything they need to get their trees started, including seedlings, wheelbarrows and watering cans.

· £700 could provide a village with a well, ensuring water for the trees and the people!

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9. Why do you send appeals asking me for money?

Fundraising appeals via post, email and phone are one of the most successful ways we can raise money for our work.

However, we do appreciate that not all supporters would like to receive them and we strive to ensure that everyone is happy with the way they are contacted.

You can change the frequency or method of our contact with you at any time by contacting our Supporters Team on 0117 909 6363 or

For more information on this, please see our Supporters’ Promise.

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10. Why do you use door-to-door fundraisers?

Door-to-door fundraising is one of the most cost-effective ways we can reach out to new supporters and ask for long-term gifts. Without door-to-door fundraising and Direct Debits, we would not be able to maintain the income we need to fund our expanding projects.

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11. How do I know your fundraisers are genuine?

All TREE AID fundraisers carry an ID badge and will be wearing a TREE AID polo shirt and/or jacket.

They will be carrying TREE AID literature and a tablet device they use to record new supporters’ details.

We are currently running a nationwide door-to-door fundraising campaign, which is focusing on Manchester, Leeds, Bournemouth and Southampton, and may include other areas.

Please note that our fundraisers are not authorised to take cash or cheque donations on the doorstep, and will only ever ask you to complete a Direct Debit form.

If you are unsure about whether the fundraiser you have spoken to was genuine, please contact our Supporters Team on 0117 909 6363 or They will be happy to help as a matter of urgency.

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12. Why are you using a fundraising agency?

We engage a professional fundraising agency called Focus Fundraising for door-to-door activity. They deliver our work to a high standard and are excellent ambassadors for TREE AID.

As a small charity, we do not have the budget nor resources to set up our own fundraising team. Without Focus Fundraising, we would not be able to run a campaign of this size to recruit new regular donors.

Focus Fundraising and TREE AID carry out all fundraising activities in line with the regulations and Codes of Practice set out by the Fundraising Standards Board. Fundraisers are trained and coached by Focus Fundraising and TREE AID to ensure they are informed about our charity and can provide a good quality of service.

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13. Are your fundraisers being paid?

Our door-to-door fundraisers are employed and paid by Focus Fundraising. They are paid an hourly rate and do not work on commission, ensuring there is no motivation to pressure the public into donating.

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Any questions?

If you have further questions about TREE AID or fundraising activities, please get in touch with our Supporters Team. They will be happy to help. You can reach them on 0117 909 6363 or

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