Fundraising FAQs


1. It is possible to fundraise online?

Yes, TREE AID is registered on with Justgiving which enables you to set up a free fundraising page for any fundraising or event that you’re doing. You can share your page online, by email or by social media. It collects all of your sponsorship money and Gift Aid at the same time – making your fundraising simple and easy.

You can set up a Justgiving page at Please do give us a call or email if you have any questions about getting started with this.

2. How do I pay in the money I have raised?

It’s easy to pay in money that you’ve raised - you can pay it in online, by post or over the phone.
Online: Simply visit, to donate the amount that you have raised using a credit or debit card. Just make sure that you explain in the comments section that you are donating money raised by a specific event and we will be sure to record it correctly.

By post: To donate the money you have raised by post, simply send a cheque payable to ‘TREE AID’ along with a quick covering note to our Freepost address: Freepost TREE AID
Over the phone: To donate by credit or debit card over the telephone, simply call our Supporters Team on 0117 909 6363.

3. Can Gift Aid be claimed on the money I raise?

Yes. If you ask friends or family to donate through our website or through your Justgiving page then they will be able to make an online Gift Aid declaration. If you are sending a cheque to cover multiple donations then you would simply need to tell us how much each person donated and return a completed Gift Aid mandate for each of the eligible donors. You can do this using TREE AID’s sponsorship form.

4. Can I fundraise for a specific project?

Where possible we allocate funds to our unrestricted fundraising pot which means that we can use the money wherever the need is greatest throughout the organisation. This help keep admin costs down and ensures that more of your fundraising goes to our work in the drylands to help communities grow a way out of poverty. If you raise over £1000 then we can allocate money to a specific project, please give us a call to discuss this further.

5. How can I cover the costs of my event?

TREE AID is not able to provide money for costs such as ingredients, event hire and so on. We recommend enquiring with local businesses about whether they’d support your efforts. They will often set aside a proportion of their profits every year towards charitable donations and might be happy to donate materials or help cover your costs. Why not ask if they’ll match your fundraising too?!

6. Can I use TREE AID’s logo to advertise my fundraising/event?

Yes, but you must not alter the logo or mis-represent TREE AID’s work in any way. If you are unsure then please do get in touch to let us know what you have in mind and we will be able to advise you.

7. Can I promote my event on the TREE AID website?

We would be happy to promote any fundraising event that you are doing on our Facebook and Twitter pages. Unfortunately, we have very limited space for content on the website so we are not able to promote individual fundraising events in this way.

8. How do my donations make a difference?

However much you raise, your donations will be of immense value to us. Here are some examples of what you could achieve:
• £65 provides 50 children with a tree of their own and the knowledge to plant and look after it.
£250 buys 12 schools 10 mango saplings each, a vital source of nutrients for the children.
£1000 plants 4 village orchards, providing food and vital income for hundreds of poor families.

9. Why do you send fundraising appeals asking for money?

Fundraising appeals such as mailings, phone calls and email are one of our most successful ways of raising funds for our work. We do appreciate that not all supporters want to receive our regular appeals, so we are happy to contact supporters in a way they feel comfortable with. You can change the type or frequency of information you receive from TREE AID at any time by contacting our Supporters Team on 0117 909 6363, email or write to Freepost TREE AID, Brunswick Court, Bristol, BS2 8PE

Our promise to supporters
• We will never share or sell your personal details to anyone
• We will listen and honour how you wish to receive communications from us
• If you ask us not to contact you in a certain way we will respect your wishes, unless it’s a legal requirement.
• We will keep you updated how your donations are making a difference
• We will always ensure your donations are spent where the need is greatest

10. Why does TREE AID carry out door-to-door fundraising?

Door to door fundraising is a successful and cost effective way to generate long-term income for TREE AID. Fundraisers can speak to potential new supporters about the charity and ask them if they would like to support our work with a regular gift by Direct Debit.

We would simply not be able to help some of the poorest communities in the world to grow a way out of poverty without regular donations from our supporters and members of the public. Giving by Direct Debit is a cost-effective way to donate, as it keeps administration costs down and ensures more of your donation goes to helping communities improve their lives for the long-term.

11. How do I know that the person knocking on my door is a fundraiser for TREE AID?

All TREE AID fundraisers carry an identification badge with the fundraisers name, photo, ID number and charity number. Fundraisers wear a green TREE AID t-shirt and/or jacket. They will be carrying TREE AID literature and Direct Debit (electronic or paper) forms.

From August 2015, we will be running a door-to-door campaign in the South West of England.
Please note that our fundraisers are not authorised to take cash or cheque donations on the doorstep, they will only ask for you to complete a Direct Debit form.
If you are unsure about whether the person you have spoken to is a fundraiser for TREE AID, please contact our Supporters Team on 0117 909 6363 (Monday-Friday, 9am – 5.30pm) or email:

12. Why are you using a fundraising agency?

We use a professional fundraising agency for door-to-door fundraising – REAL Fundraising. They are an established and respected fundraising agency who have been running successful door-to-door campaigns for charities since 2009. As a small charity we would not be able to run a campaign of this size to recruit new regular donors without using an agency such as REAL Fundraising.
REAL Fundraising and TREE AID carry out all fundraising activities in-line with the regulations and Codes of Practice set out by The Public Fundraising Regulatory Association (PFRA) and the Fundraising Standards Board (FRSB). Fundraisers are coached by TREE AID and by REAL Fundraising to ensure they are informed about our charity and provide an excellent quality of service.

13. Is the fundraiser being paid?

The fundraiser you have spoken to is paid and employed by REAL Fundraising, and they are fundraising on behalf of TREE AID. REAL Fundraising is paid a fee by TREE AID (dependent on quality and number of new supporters) to undertake public door-to-door fundraising work.

Do you have any further questions?

If you have any further questions about TREE AID or our fundraising activities that are not answered here please get in touch with our Supporters Team:
Call: 0117 909 6363, Monday–Friday, 9am-5.30pm.
Post: Supporters Team, TREE AID, Brunswick Court, Bristol, BS2 8PE